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FAQ’s

Frequently Asked Questions

How Do I Change My Server Version?

You can change your server version directly from the panel under Startup or Version Management. Always create a backup before switching versions

Why Is My Server Offline?

Servers may go offline due to crashes, failed startup configurations, or resource limits. Check your console logs for the exact error.

How Do I Install Mods Or Plugins?

Upload your mods or plugins through the File Manager or use the built-in installer if available for your server type.

How Do I Reset My Server?

You can reset your server files from the panel tools section. Be sure to back up any important worlds or configurations first.

Why Can’t My Friends Connect?

Make sure your server is online, the correct IP and port are being used, and your game version matches the server version.

How Do I Access Server Files?

Use the File Manager in your hosting panel or connect through SFTP for advanced file access and transfers.

How Often Are Backups Created?

Backup schedules depend on your hosting plan and configuration settings. Manual backups can also be created anytime from the panel.

What Should I Do If My Server Keeps Crashing?

Review your crash logs, remove recently added mods/plugins, and ensure your server has enough allocated resources. If you can’t figure out a solution. please open a service ticket